Privacy Policy

NHS Global Distributors, Inc. takes care to protect the privacy and security of the information that you share with us through NHS-Global.com ("the Website", "this Website", "our Website"). It is important that you understand how we collect, use, and maintain any information you provide us. This Policy explains our approach including our online information practices, the choices you may make about how we collect and use your information at this Website, and the ways you may contact us.

We may change this Privacy Policy from time to time. Changes to this Privacy Policy are effective upon posting here on the Website. Please check back periodically for updates.

Definitions

Personal Information includes, without limitation, your name, contact information (including email address, instant messaging username, and website URL, as applicable), and other individually identifiable information about you.

Non-Identifying Personal Information includes information about your web browsing and other Internet usage, including, without limitation, your Internet service provider, IP address, IP country of origin, browser type and plug-ins installed, the Website that referred you to us, the web pages you request, the date and time of those requests, and our web page entry and exit points.

Aggregated Information is any information about more than one individual where the individual identities are unknown and cannot be inferred from the information. Aggregated Information is not Personal Information.

COLLECTION OF PERSONAL INFORMATION

"the website" may collect Personal Information from you, but only if you provide it to us voluntarily, or it is sent to us by your web browser. We also collect Personal Information that you provide to our Merchants, which they pass on to us for secure storage according to industry security standards. You must provide Personal Information in the form of a unique identifier (for example email or username, and password) to enter certain parts of our Website.

COLLECTION AND USE OF NON-IDENTIFYING PERSONAL INFORMATION

As a provider of payment management and risk management services to online businesses worldwide, all activity on our servers is logged and archived as required. During your use of our Website, we will collect certain Non-Identifying Personal Information to allow us to collate statistical trends about the use of the site, as well as to indicate possible misuse or abuse of our services. At no time will this information be sold or traded by us. We retain Non-Identifying Personal Information and use it to establish Website activity trends, monitor Website performance, improve Website design and functionality, and to detect misuse, including the misuse of hijacked "zombie" computers to commit fraud against "the website". Our collection of Non-Identifying Personal Information may involve the use of cookies, and in some cases, the use of local shared objects AKA "Flash cookies".

COOKIES AND LOCAL SHARED OBJECTS

Cookies (pieces of text stored on a user's computer by their web browser) allow us to provide features such as Website session login.

The Help portion of the toolbar on most browsers will tell you how to configure your web browser to accept cookies, to prevent your browser from accepting cookies that last beyond the current session, to have the browser notify you when you receive a new cookie, or to disable cookies altogether. No Personal Information will be encoded in cookies that are stored on your computer.

Local shared objects (also known as "super cookies", or "Flash cookies"), when deployed, are used to store the same information as can be found inside traditional browser cookies. Our global anti-fraud network partners use them to identify devices that have been previously used to place orders with our Merchants, or with merchants that are part of the global anti-fraud networks, that have resulted in an outstanding financial loss.

You can read here about browser plug-ins to manage local shared objects, and read here how to configure your web browser to accept local shared objects, to prevent your browser from accepting local shared objects that last beyond the current session, to have the browser notify you when you receive a new local shared object, or to disable local shared objects altogether.

CHILDREN/MINORS

We do not knowingly collect, maintain, or use Personal Information from those under the age of 18 years. If you are under 18 years of age, you must not share your personal information with us unless we have received your parent/guardian's written consent, and you have reached the minimum applicable age in your jurisdiction.

USE OF PERSONAL INFORMATION

As a general principle we only collect, use, and disclose Personal Information for purposes that are reasonable given the circumstances. We use only fair and lawful means to collect it. We use Personal Information to provide payment gateway services or to allow you to view your transaction details of an order placed by you with one of the Merchants using our gateway. We may also use Personal Information to provide current and potential customers and merchants with information about our services. At no time will this information be sold or traded by us.

We reserve the right to use or disclose non-personally identifying Aggregated Information for business purposes, in compliance with the relevant Data Protection legislation.

OUR AGENTS

We reserve the right to disclose Personal Information to other companies and individuals from time to time, in order for them to perform functions for us under confidentiality agreements, or under accepted standards of commercial confidentiality. These types of agents include mailing and delivery companies (such as USPS or UPS, etc.), and other agents who perform functions for, or on, our behalf.

These agents may perform functions including fulfilling of orders, delivering packages, sending postal mail and email, providing customer service and for fraud screening. Where we disclose Personal Information to organizations that perform services on our behalf, we require those organizations to use such information solely for the purposes of providing the contracted services to us, and to protect the Personal Information with appropriate safeguards.

COLLECTION, PROCESSING, STORAGE, USE, SHARING, AND DISPOSAL OF AMAZON DATA

At NHS Global Distributors, Inc., safeguarding the privacy and security of information, including Amazon data obtained through the SP-API, is a paramount concern. We aim to provide you with a comprehensive understanding of how we handle Amazon data throughout its lifecycle. This section outlines our practices for collecting, processing, storing, using, sharing, and disposing of Amazon data obtained through the SP-API.

Collection: We collect Amazon data obtained through the SP-API when it is transmitted to us by this secure interface. This data includes client information provided by Amazon and is securely integrated into our systems according to industry security standards. Please note that this data will be securely retained for no more than 30 days following order shipments and will be subsequently deleted.

Processing: Amazon data obtained through the SP-API undergoes processing as part of facilitating seamless interactions within our services. This encompasses order processing, payment gateway services, and transaction details associated with orders facilitated through our gateway. Processing of Amazon data is strictly confined to reasonable and appropriate purposes aligned with the context.

Storage: Amazon data obtained through the SP-API is securely stored within our servers, which are fortified with cutting-edge security systems. Access to these servers is exclusively granted to the company owner, who exercises exclusive control over them. Our server infrastructure maintains robust security measures to thwart unauthorized access.

Use: The Amazon data sourced through the SP-API serves the purpose of facilitating the delivery of our products not enrolled in Amazon's fulfillment service. This information is shared solely with the shipping companies to ensure the successful delivery of products to our clients. This data is exclusively utilized for these outlined purposes and is never subject to sale or trade by us.

Sharing: In situations where sharing Amazon data obtained through the SP-API is integral to performing tasks on our behalf, we may disclose this data to authorized agents under confidentiality agreements or industry standards. These agents encompass mailing and delivery companies, such as USPS and UPS, who contribute to order fulfilment and customer service.

Disposal: Once the Amazon data acquired through the SP-API no longer serves its intended purpose, we adhere to stringent protocols for secure disposal and deletion. This process is initiated within no more than 30 days following order shipments and will be subsequently deleted. This meticulous approach is fully in accordance with industry security standards, ensuring that data retention is confined to the requisite timeframe while upholding the integrity of the data.

Our practices for handling Amazon data obtained through the SP-API are adaptable to comply with evolving legal requirements and industry norms. Any alterations to our practices will be communicated through updates to this Privacy Policy.

For queries, concerns, or any inquiries related to Amazon data obtained through the SP-API and our data handling methodologies, kindly refer to the contact information provided (below) in this Privacy Policy.

BUSINESS TRANSFERS

As we continue to develop our business, we might buy or sell business units. In these transactions, Personal Information might be transferred with the business unit, but it will remain subject to the promises made in any pre-existing Privacy Policy, unless an individual consents otherwise.

PROTECTION OF "the Website"

We may use or disclose Personal Information without your consent in certain circumstances:

If we are required by law, or by an order or requirement of a court, or by court rules concerning the production of records;

If we have reasonable grounds to believe that use or disclosure is necessary to protect the privacy, property, or safety of our users or others;

If we have reasonable grounds to believe that the information relates to a breach of agreement or violation of the law that has been, is being, or is about to be committed;

If it is necessary for fraud protection, risk reduction, or the establishment of amounts or collection of monies owed to us;

If it is necessary to enforce or apply our Terms of Service and other agreements, to pursue remedies, or to limit damages to "the website";

When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose. We do not like or support unlawful and unreasonable "fishing expeditions" by governmental agencies, companies, (or individuals), without a court order.

CONSENT

We will obtain your consent to the collection, use, and disclosure of that information as described in this Privacy Policy. If you do not consent to our collection, use, or disclosure of your Personal Information as described in this Privacy Policy, then do not share Personal Information with us. However, we are obviously unable to offer some services, like payment gateway services or transaction processing, without Personal Information.

You may withdraw your consent at any time, subject to reasonable notice and your legal or contractual obligations. To withdraw your consent, simply tell us of the Personal Information that you no longer wish us to collect, use, or disclose through the Contact Information listed below.

There are limited situations in which applicable laws or industry security standards require us to collect, use, or disclose Personal Information without your consent or after you withdraw your consent. We describe these situations under Protection of "the website" in the section on Use of Personal Information in this Privacy Policy.

RETENTION AND ACCESS

We will take reasonable steps to keep your Personal Information accurate, complete, current, and relevant to its intended use. We keep your Personal Information only as long as we need it for the reasons it was collected. When your Personal Information is no longer required for our purposes, we have procedures to destroy, delete, or erase it, or to convert it to an anonymous form according to industry security standards.

At your request, we will provide you with reasonable access to your Personal Information, so that you can review what we have stored and, if you choose, request corrections to it. After you request access, we will provide the Personal Information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your Personal Information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be disclosed, we will tell you the reasons for non-disclosure as we are permitted by law. Please make such requests in English or Icelandic.

SECURITY

"the website" combines technical and physical safeguards with employee policies and procedures to protect your information. We work to protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you provide online at our Website. We also offer the option to send information to us encrypted using the Pretty Good Privacy standard (PGP and OpenPGP) over email. We will always use commercially reasonable efforts to protect your information, according to industry security standards.

Further, we permit only authorized employees of NHS Global Distributors, Inc. to access any Personal Information that you supply to us. If an employee misuses Personal Information, we will take disciplinary action, up to and including termination of employment, and remedies available at law. If any individual or organization we contract with as an agent for us, or supplier to us, misuses personal Information, we will take action, including termination of any agreement between NHS Global Distributors, and that individual or organization, and remedies available at law.

LINKS TO OTHER WEBSITES

When you click on a link on this Website that takes you to a website operated by another company (including those of our Merchants), you will be subject to that website's privacy policies. We cannot be responsible for other websites' privacy policies and you should check before providing Personal Information to them.

DISPUTE RESOLUTION

Please direct any questions or concerns regarding the use or disclosure of Personal Information to us by using the Contact Information given below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Policy. For complaints that cannot be resolved, we will make available to you an independent dispute resolution process.
 
CONTACT INFORMATION

In the event of questions about (i) access to your Personal Information, (ii) our collection, use, management, or disclosure of Personal Information, or (iii) this Privacy Policy, please contact the Privacy Officer either;

Via the Contact Us link at NHS-Global.com

OR

By mail:

NHS Global Distributors LLC
255 Rivertown Shops Dr
Suite 102 PMB 128
Saint Johns, FL 32259

OR

By telephone:

1-877.965.2140 - Toll Free U.S. & Canada

+805 322.0005 - International direct dial

This Privacy Policy was last revised on August 22, 2023.
Version: 1.4.